Anyoption Complaints

anyoption logo

Founded in 2008, Anyoption is considered to be one of the largest binary options trading sites currently available online. Anyoptions is directly managed through Ouroboro Derivatives Trading Ltd. while it is also available for use with both tablet and smartphone applications. Let us take a look at this platform in a bit more detail.

anyoption Regulation

Since 2012, the Cyprus Securities and Exchange Commission (CySEC) has allowed Anyoption to operate within the European Union. It should be noted here that Anyoption was only the second binary trading platform (as of May 2012) to receive this permission. This platform is likewise recognised by the Financial Services Register; one of the main governing bodies within the United Kingdom. It is also regulated by the CNMV (Spain), the BaFin (Germany), the AMF (France) and the MiFID (European Union).

anyoption Asset Portfolio

As should be expected, there are a number of assets which can be traded via Anyoption. These include:

  •     Commodities
  •     Indices
  •     Forex
  •     Stocks
  •     Pre-IPO companies

It should also be noted that the use of Bitcoins is available since May of 2013. This is possible through their one-touch trading variant system. Anyoption was only the second binary options broker to offer this service.

anyoption Awards

Besides offering exemplary levels of customer service, Anyoption has been nominated for the Best Binary Options Broker by Forex Awards. This platform is also thought to offer the best online affiliate programme in relation to its competitors.

anyoption Security

Anyoption utilises what is known as SSL (Secure Sockets Layer) encryption. While this can be rather technical in nature, it is important to note that this security feature is the same that is employed by major banks and financial institutions around the world. Therefore, all personal information provided by the client will remain quite secure. This level of 128-bit encryption is supplied by the company Thawte. Access to the site is controlled by a strict firewall which only allows access to the services required by the system. All activities are recorded and Anyoption will periodically carry out random security checks to guarantee that their platform is operating as safely as possible. Of course, these protocols will continue to evolve as new threats emerge.

anyoption Standards

As mentioned previously, Anyoption adheres to national and international standards in terms of trading transparency and security. Furthermore, the customer will need to agree to a set of terms and conditions which reinforce the fact that binary options can present a great deal of risk; losses may very well equate to 95 per cent of the initial deposited funds. This is combined with a robust customer support system (including a live chat widget found within the site itself). Thus, Anyoptions adheres to all of the most rigid standards. The aforementioned "Best Binary Options Broker" award was partially based off of this approach.

anyoption Complaints?

While there are many positive features of Anyoption, a platform of this size will inevitably garner a few complaints. Above all, the most frequent expressed by some traders is the purported lack of transparency in terms of the money that may be lost. Some feel that these figures were not made lucid when they initially joined and placed trades. Other issues are:

      • Poor levels of English in terms of customer service and support.
      • A disparity between real-time asset values and those displayed upon the trading screen.
      • An commission of 15 percent (on average) is taken in respect to every trade.
      •  Bonus programmes which force a client to wait for a higher turnover (potentially becoming exposed to more risk) before the funds can be withdrawn.

These are some of the main features of Anyoption. While there are a number of complaints, it still appears as if the vast majority of traders have found this binary options platform extremely useful.